Returns Policy

SHIPPING & RETURN POLICY

Must be returned within 14 days of receiving the product.

We currently ship within Australia only.

Must be returned at original garment quality.

Malia the label ships within Australia with a flat rate of $10 per order. We Currently do not ship overseas.

All returns must be at the original garment quality, including tagging and product labelling. The shipment for returns is the customers responsibility and are accepted within the period of 14 days after purchasing. Please get in contact with us if you would like to make a return.

 Once an item is returned, a store credit will be issued to the customer.

 

FREQUENTLY ASKED QUESTIONS

  • How can i check the status of my order?

We know you can't wait to receive your order! Which is why we will be sure to notify you via email when your order ships. You will receive a tracking number where you can keep watch of the status of your parcel.

  • How long will it take for my order to come?

For standard shipping, you should receive your order within 4-5 business days. Note, this may be delayed by COVID 19, sorry in advance for any inconvenience.

  • Can i exchange my order?

At this time, unfortunately we do not offer exchanges. However if you would like to make an exchange, simply return your goods back to us and make a new purchase of the items you would like through our website.

  • What happens if i receive a faulty item?

If you receive a faulty item, please get in contact with us and our team will kindly offer a refund or credit as long as you send it back within 14 days from your purchase.

 

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